Privacy Notice

Last updated on April, 2024

Greetings GrayJays Community,

At GrayJays, our mission is crystal clear: to eliminate car crashes. Through our suite of services and cutting-edge technology, we’re committed to transforming this vision into reality. Whether you’re engaging with our driver training programs, browsing our website, or utilizing the GrayJays app, we want to ensure transparency about the information we collect, how it’s used, who we share it with, and the choices you have regarding your data.

Your safety is our top priority, both on and off the road.

Information We Collect

At GrayJays, we gather information with one clear goal in mind: to craft an exceptional and secure experience for our students, parents, and instructors, while consistently enhancing and innovating our services. There are two fundamental types of information we collect: the details you willingly share with us, and the data we receive as you engage with our services.

Information you choose to give us

When you join GrayJays, whether for lessons or to access our app or website, you’ll share essential details like your name, email, and date of birth. If you enroll in lessons or purchase services, you’ll provide your credit card info for payment. As you use our app to log drives, you’ll share your location and speed, along with 3D-accelerometer data capturing vibrations and forces while driving.

Information we receive when you use our services

When you utilize our services, we gather details about which services you engage with, how you use them, and for what duration. For instance, if you study for your written test using the GrayJays app or website, we may track the questions you answered, how long it took, and your responses. During lessons, we might capture video footage both inside and outside the training vehicle.

Usage information

We gather data about your actions through our servers. For instance, when you open the app and log a drive, we may track how long the app was open and whether you manually stopped the log or if it ended automatically. We also collect stats like how often you log drives or answer test questions. Similarly, when you browse our website, we may record the pages you visit and when you visit them..

Device information

When you use our services, we gather details about your device, like the type of phone or computer you’re using, along with the operating system and software. We may also note the unique device identifier, your IP address, and your internet service provider.

Location information

When you engage with our services, we gather information about your location. For instance, when you use our website or app, we may detect your general location. When you log drives, we receive your exact location and speed. During driving lessons, if your instructor logs the drive, we’ll also capture your location and speed.

Audio & Video during lessons

At GrayJays, our priority is your safety and enhancing your learning experience. During your driving lesson with one of our instructors, we may use interior and/or exterior cameras to record the session. These cameras will be clearly visible and may capture details like your driving actions, gaze direction, and interactions with the instructor. By choosing GrayJays for your lesson, you agree to the recording of video and audio during the session.

Information collected through cookies and other technologies

Similar to many other websites and mobile apps, we may use cookies, web beacons, and unique device identifiers to gather information about your activity, browser, and device. While most browsers accept cookies automatically, you can typically delete or decline them if you prefer.

How We Use Information

Our main aim is to utilize the information we gather to enhance the experience for students, parents, and instructors. As we continue to innovate, we’ll update this privacy notice to reflect new developments. Here’s how we currently use the information and plan to in the near future:

– Develop, improve, and protect our products and services.

– Send you relevant communications via email, such as support responses or promotional offers.

– Monitor usage trends and analyze data to enhance services and user experiences.

– Utilize data from cookies and other technologies to improve services and user experiences.

– Provide an enriched learning journey.

Regarding video recorded from your lessons, we may use it for various purposes:

– Enhancing learning by sharing video clips from your lesson.

– Supporting continuous improvement for instructors.

– Addressing safety or security concerns, such as in the event of a crash.

– Training software for automated driver coaching.

If there are specific uses, you’d like to opt out of, please email us at contact@GrayJaysDrivingSchool.ca. Additionally, if we intend to use video from your lesson in our instructor training program, we’ll seek your explicit consent beforehand.

Other ways data can be shared

In the event of GrayJays being acquired or going bankrupt, all collected data will likely be transferred to the new owners, adhering to this privacy notice and our terms of service.

There may be situations where we’re legally or ethically obligated to share personal data with third parties, such as law enforcement requests or when there’s serious danger to you or others. We’ll handle these situations with care and prioritize your best interests.

Thank you for your attention, and we hope you find using GrayJays enjoyable!

Sincerely,
Hamidur Rahman, Founders